Refund Policy

We offer a 60-day return window beginning when your order is delivered. If a product is not right for you, contact us through the Contact Us page within that period and include your order information and the item you wish to return. We will provide the return instructions before you send anything back.

Return Conditions

Please return the item with its included parts and accessories, and package it securely for transit. You may inspect an item as reasonably necessary to decide whether it suits you. If an item has been substantially used, altered, or damaged after delivery, contact us first so we can review the circumstances and explain the available options.

Do not send a return to an address found on a parcel or elsewhere without first receiving instructions from us. The correct return arrangement may depend on the order and destination.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us and describe the issue. Photos can help us resolve the matter quickly. We will review the situation and arrange an appropriate remedy, such as a replacement or refund. We cover the return shipping required when the issue is our error or the item arrived damaged or defective.

For other returns, we will explain the return shipping arrangement before you send the item. Any applicable return shipping cost will be disclosed in advance.

Refund Timing and Method

After the returned item is received and the return is approved, we process the refund to the original payment method within 5 to 10 days. Payment providers may take additional time to display the credit in your account. If an order is canceled before dispatch, we will process the refund without requiring a return.

If a refund is taking longer than expected, check with your payment provider and contact us through the Contact Us page. We can confirm the status of the refund on our side. Approved refunds are issued in USD and include the amount paid for the returned product.

Your Rights

This policy does not limit any rights you have under applicable consumer protection law. If a product is faulty or does not match its description, contact us so we can address the issue.