Shipping Policy

We ship orders worldwide and offer free shipping on every product. There is no minimum order value to qualify. Product prices and checkout amounts are displayed in USD.

Processing and Dispatch

Orders normally leave our fulfillment process within 1 to 3 days after payment is confirmed. This period allows us to verify the order, prepare the items, and hand the parcel to the carrier. If an item cannot be dispatched within the stated period, we will explain the delay and provide the option to accept a revised shipping time or cancel for a full refund.

Please review your delivery details carefully before placing an order. If you notice an error after checkout, contact us through the Contact Us page as soon as possible. We will try to correct it before dispatch, but a change may not be possible after a parcel has been handed to the carrier.

Estimated Delivery

Most orders are expected to arrive within approximately 6 to 12 days from order placement. This is an estimate rather than a guaranteed arrival time. Delivery can take longer because of remote destinations, carrier disruptions, customs inspections, severe weather, or information needed to complete delivery.

When tracking information is available, it will be shared with your order updates. Tracking may take time to show its first movement after dispatch. If the estimate has passed or tracking appears stalled, contact us so we can investigate with the carrier.

Customs, Duties, and Delivery Charges

We cover applicable import duties, customs charges, and related fees required to deliver your order. Customers should not be asked to pay extra shipping, import, or customs charges to receive an order. If a carrier or customs office requests such a payment, do not pay it without contacting us first; we will review the request and arrange a resolution.

Some destinations may have delivery restrictions for particular products. If we cannot serve an address or complete an order, we will contact you and provide a full refund for the unavailable order.

Missing or Damaged Parcels

If a parcel is marked delivered but cannot be located, check the delivery location and ask anyone who may have accepted it. Then contact us with your order information so we can review the tracking details. If an item arrives damaged or incorrect, let us know through the Contact Us page so we can help with a suitable resolution.